MyKids-USA® Dropship Subscription Policy

Last updated: October 15, 2026

This policy applies to retailers who sell MyKids-USA® products through Syncee, the MyKids-USA® Retailer App (Shopify stores) or the MyKids-USA® API Portal (websites not on Shopify). By purchasing a membership or plan, requesting access, importing, or selling our products, you agree to comply with the terms below.

1) Retailer Approval & Access (Required)

Retailers can sell MyKids-USA® products through one of these programs:

• Syncee: requires an active Syncee account and our dropship membership.
• MyKids-USA® Retailer App: for Shopify stores, with its own plans, billed through Shopify.
• MyKids-USA® API Portal: for websites not on Shopify. It requires the API Portal Membership, API Access and the one-time API Integration, purchased on mykids-usa.com.

Syncee and Retailer App access may require manual approval, which is not guaranteed. API Portal access opens right after payment.

• We may request store details (store name, website, contact email) for verification.
• Access may be suspended if unusual activity, repeated issues, or policy violations are detected.

MyKids-USA® reserves the right to approve, deny, suspend, or remove access at its sole discretion to protect the brand, customers, and operations.

2) Brand Protection (Required)

You must respect and protect the MyKids-USA® brand at all times.

• Do not alter our brand name, trademarks, logos, or product identity.
• Do not claim to be the brand owner.
• Do not use misleading titles, false claims, or inaccurate content.
• Do not create duplicate listings designed to confuse customers or marketplaces.

We reserve the right to request listing corrections at any time.

3) Pricing Policy (Required)

MyKids-USA® products may not be sold for less than MyKids-USA® sells them. Selling our own products below our price competes unfairly with us, and we do not supply retailers who do it.

• You may not sell or advertise MyKids-USA® products below our current retail price as shown on MyKids-USA.com (the retail_price in the API Portal and in the Retailer App).
• This includes coupons, automatic discounts, bundles, free-gift offers, loyalty credits or any other method that lowers the price the customer pays below our retail price.
• When MyKids-USA® runs a promotion on its own website, you may match that price for the same period.
• Keep your prices up to date: when our retail price changes, update yours.
• We review retailer prices regularly and strictly. Selling or advertising below our retail price ends your dropship agreement and your access to all MyKids-USA® dropship programs, without refund.

4) Compliance & Platform Rules

• Retailers are responsible for following all applicable marketplace rules and local laws and regulations.
• If Syncee, Shopify or the platform you sell on flags your account, store, or listings, access may be removed.
• Repeated violations, excessive chargebacks, fraud, or abusive behavior may result in immediate termination.
• You must comply with all consumer protection, advertising, tax, and labeling requirements.

5) Listings, Stock & Withdrawn Products

• Stock: keep your stock in sync with ours (the Retailer App does it for you; API Portal integrations must read it regularly). Do not sell products we do not have in stock.
• Withdrawn products: when we withdraw a product (the product.withdrawn notice, or a product shown as withdrawn), remove it from your store within 24 hours.
• Content: you may adapt titles, descriptions and photos, as long as they stay accurate, are not misleading and keep the MyKids-USA® brand. The price is not yours to adapt: section 3 applies.

6) API Portal Terms

• One website per account: an API Portal account, its keys and its integration serve one store. Another store needs its own API Portal Membership, API Access and API Integration.
• Access: your portal access opens right after the API Portal Membership, API Access and API Integration are paid, with test keys from the first day and live keys while your subscription is active. We may suspend or revoke access for violations of this policy.
• Integration fee: the one-time API Integration fee is refunded in full if, for reasons on our side, we cannot deliver a working integration as described in our documentation within 30 days of payment. Otherwise it is non-refundable.
• API keys: your keys are confidential. Do not share them or publish them in your website's code. We may revoke a key that is exposed or misused.
• Orders: send only orders your customer has already paid. Each order is invoiced to you with a payment link and ships once it is paid, in MyKids-USA® packaging, to addresses in the United States.
• Your pricing is shown in your portal, and the price of an order is locked when the order is accepted. The retail price you sell at must follow section 3.
• Customer data: your customers' names and addresses are used only to fulfill and track their orders. We never market to your customers.
• Fair use: use the API within its documented limits. Abuse of the API may result in suspension.

7) Billing, Renewal & Cancellation

• One store per subscription: each membership or plan covers a single store (one website or online store). Each additional store needs its own membership and plans and, for the API Portal, its own API Integration.
• Memberships and plans purchased on mykids-usa.com renew automatically at the end of each billing period, monthly or yearly according to the plan you choose, until cancelled. Your card is charged automatically.
• You can cancel at any time from the Subscriptions section of your account, or by writing to Sales@MyKids-USA.com. Cancellation takes effect at the end of the current billing period, and access continues until then.
• No refunds or credits are given for partial billing periods. Yearly plans are non-refundable.
• Retailer App plans are billed and cancelled through Shopify.
• Subscriptions can't be purchased with a wholesale (B2B) account. Sign out of your B2B account to subscribe.

8) Violations, Termination & Refunds

• If you violate any part of this policy, MyKids-USA® may suspend or terminate your membership and/or access to the dropship program.
• No refunds will be provided for policy violations.
• Except as stated in section 6, membership and plan fees are for access, review, and activation services only and are non-refundable.
• By purchasing, you acknowledge that this is a digital service and access fee, not a physical product.
• MyKids-USA® may remove products, revoke access, and/or stop fulfillment at its discretion.

This policy exists to protect customers, marketplaces, and the MyKids-USA® brand.

Questions? Contact us at Sales@MyKids-USA.com.